What types of digital products do you offer?
We offer a variety of high-quality digital products, including printable art, digital illustrations, clipart, digital patterns, and more. Each product is carefully designed and optimized for easy download and use.
How do I purchase a digital product?
To purchase a digital product, simply add the desired item(s) to your cart and proceed to checkout. Once payment is complete, you will receive a link to download your files.
How will I receive my digital files?
After your purchase is complete, you will receive an email containing a link to download your digital files. You can also access your downloads by visiting your neeg – account.
What file formats are included with my purchase?
The file formats included with your purchase will vary depending on the product. Common file formats are JPEG, PNG, PDF, and SVG. Please refer to the product description for specific details on the file formats included.
Can I print my digital files at home?
Yes, you can print your digital files using your home printer. However, for the best print quality, we recommend using a professional printing service or a high-quality printer with premium paper or materials.
What is your refund policy for digital products?
Due to the nature of digital products, all sales are final, and we cannot issue refunds or exchanges. If you have any issues with your files or need assistance, please contact our customer support, and we will be happy to help.
Can I use your digital products for commercial purposes?
Each digital product has its own terms of use, which can be found in the product description. Some products may be used for personal projects only, while others may be used for both personal and commercial purposes. Please read the product description carefully to understand the terms of use before purchasing. You can’t resell or use the images for Print on-demand services.
How can I unzip my downloaded files?
To unzip your downloaded files, simply double-click on the zip file (on most computers), and the files will automatically be extracted to a new folder. If your computer does not have built-in zip file support, you can use a third-party application like WinZip or 7-Zip to unzip the files.
Can I edit the digital files?
Some of our digital products are designed to be editable, such as customizable templates. Please refer to the product description for information on whether the files are editable and what software is required to edit the files.
I’m having trouble downloading or opening my files. What should I do?
If you encounter any issues with downloading or opening your files, please contact our customer support. We will be happy to help you resolve any issues you may have.